Sponge Homer

Homer H. Hillis, Jr. sponges all kinds of information, business, political and trends. I've been seen on the Sally Jesse Rafeal show with noted trend spotter Faith Popcorn. My Blog will give you an over view of what I'm seeing and reflections on the same.

Friday, September 09, 2005

I recently stayed at a hotel that had a huge banner, "High Speed Internet" on the side of the building, and the word FREE on it. I hooked my laptop up and it didn't work, in fact it never worked. The problem with much of our service society today is, expectations are so high, comforts are so great if ONE flaw happens the whole service is no good and flawed. The bar has been raised so high it has to work flawlessly.


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